Who we are

Our address is: https://www.roseskyrah.com, which is owned and operated by ROSE SKYRAH LLC.
Our contact information is: info@roseskyrah.com.
The company address is: 54 State Street, Albany, New York 12207 United States.
Our name [Rose Skyrah™, ROSE SKYRAH LLC™], slogan [Holistic Healer Through Art™] and logo are trademarked and copyrighted information, which are protected as intellectual property primarily through trademark law. By doing so, We protect our brand identity, prevent consumer confusion, and prohibit unauthorized commercial use.

DISCLAIMER

For legal purposes, we must state that: All the products and services are for entertainment purposes only. By purchasing from roseskyrah.com, you acknowledge that you are over the age of 18. Rose Skyrah LLC (“Rose Skyrah,” “we,” “us” or “our”) will not be responsible for any actions or inactions taken by you, the client/customer. Rose Skyrah LLC (“Rose Skyrah,” “we,” “us” or “our”) is also not responsible for any outcomes that you, the client/customer may feel and go through physically, mentally emotionally, spiritually, financially and medically. Our products and services do NOT substitute legal, financial or medical advice.

RETURNS & REFUNDS

We do NOT accept returns on our products and services; however please do not hesitate to contact us if you have any concerns or issues. Depending on the product or service, it may take up to 10 business days for your order to be fulfilled. we also do not accept returns on sale items.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You will also need the receipt of purchase and must take photos of the item and packaging to be eligible for a return.

To start a return, you must contact us first. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We DO NOT accept exchanges. The fastest way to ensure your satisfaction is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

CONTACT INFORMATION

If you have any questions, you may contact us here.